We are currently accepting spontaneous applications to build a talent pool for future openings across multiple roles in Community Management and Social Media Management. Responsibilities and requirements may vary by position.

As a Community Manager, you will be part of a thriving community of community professionals, and will have the opportunity to develop your skills and career alongside a diverse, global team.

Responsibilities

• Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
• Responding to comments and player queries in a timely manner.
• Creating engaging content for social media.
• Building in-depth reports on community growth and engagement, and proposing improvements based on those findings.
• Assisting the developer by collating and reporting on player feedback.
• Helping foster and maintain a safe and welcoming environment for a game community.
• Moderating discussions and comments following set community guidelines.
• Proactively suggesting new ways to grow and care for your community.
• Creating and updating corresponding documentation and as needed.

Requirements

• Minimum of 2 years’ experience of community management/social media in gaming on professional basis.
• Excellent written and verbal communication skills in English.
• Bilingualism (particularly English with French, Spanish or German) is a plus.
• Passionate about video games and social media.
• Strong understanding of social media/community management platforms/ channels (Discord, Twitch, Reddit, Instagram, Facebook…)
• Expertise with social listening and social management best practices.
• Experience managing or moderating a thriving gaming community.
• Higher education in marketing, business administration, communication, adult education, or related fields.

Benefits

• As a remote role, we offer flexibility and a nice work-life balance.
• Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.
• We work on exciting projects with global brands.
• Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.

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