We are looking for an ambitious and experienced Senior Engineering Manager to lead our team of engineers in delivering high-quality features and maintaining our systems. As a Senior Engineering Manager, you will be responsible for evaluating software solutions and system performance, supervising the software development team, and managing the development, deployment, and integration of software solutions.

Responsibilities

• Evaluate software solutions and system performance, as well as supervising the software development team.
• Lead the team in working towards the stability, scalability, and resiliency of the Helpshift platform.
• Manage the development, deployment, and integration of software solutions.
• Strive to improve performance, efficiency, and sustainability of the product.
• Advocate on behalf of team members.
• Demonstrate patience and use effective explanations when mentoring junior software developers.
• Plan and execute strategies for completing projects on time.
• Determine the need for training and talent development.
• Hire team members and contractors.
• Display strong work ethics. Be a team player with a strong sense of ownership and collaboration.
• Collaborate with other team leaders and departments.

Qualifications

• Bachelor's degree in software engineering, computer science, information systems, information technology, or similar.
• 5+ years of experience in software development.
• 3+ years experience in team management.
• Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
• Leadership, team building, and mentoring skills.
• Exceptional interpersonal and communication skills.
• In-depth knowledge of at least one programming language such as Java, Clojure, Python, or JavaScript.
• Production experience of Elasticsearch, Kafka, Redis.
• Ability to keep up with software industry trends and innovation.

Benefits

• Hybrid setup
• Worker's insurance
• Paid Time Offs
• Other employee benefits to be discussed by our Talent Acquisition team in India.

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