Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. As the Senior Manager, Playtesting Programs, you will lead teams and programs that bring player voices directly into our development process through large-scale playtesting, player feedback initiatives, and engagement programs such as Battlefield Labs and the skate. Insider Program. You will provide operational and strategic leadership to ensure our player engagement programs are effectively planned, executed, and integrated into our product development cycles. You'll join a highly collaborative team that values curiosity, clarity, and player empathy. We offer the autonomy to build and evolve programs, the trust to lead at scale, and the opportunity to materially improve how players shape the games they love. What You'll Do – Lead a team that delivers large-scale playtesting and player engagement programs for live and in-development games, integrating player feedback at key points across the development lifecycle. – Drive strategy and operational excellence by designing scalable, repeatable frameworks for game playtesting and player feedback, and by implementing process improvements that increase efficiency, insight quality, and development impact. – Translate player insights into action by partnering with game teams, PX researchers, data analysts, and insights partners to embed clear, actionable feedback into development decisions. – Anticipate and manage risks, dependencies, and resource constraints, adjusting scope and plans to maintain delivery momentum and quality. – Champion continuous improvement initiatives that enhance playtesting effectiveness, communication, and player outcomes across teams and studios. – Build strong partnerships with internal teams and Studios to ensure player programs operate effectively and at scale. What You Bring – 8+ years of experience in game development, production, operations, or program management, with responsibility for leading complex, cross-functional teams or programs. – Bachelor's degree in a related field (Business, Project Management, Game Development, or similar). – Hands-on experience leading large-scale game playtesting and player engagement initiatives across live and in-development titles; this experience is required. – Strong operational mindset, with expertise in process design, risk management, and resource planning. – You are able to align diverse teams and leadership around shared goals. A genuine passion for player engagement and a clear understanding of how player insight drives better games. Pay Transparency – North America COMPENSATION AND BENEFITS The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs). PAY RANGES * British Columbia (depending on location e.g. Vancouver vs. Victoria) *$138,700 – $199,900 CAD Pay is just one part of the overall compensation at EA. For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.
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