Join Keywords Studios and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge. As a Specialized Services Business Development Manager, you'll be instrumental in expanding Keywords Studios' Player Engagement Services. You will focus on driving adoption of Trust & Safety, Monetization, and VIP Concierge services, while building strong relationships with global game publishers and developers.

You'll join a global team and play a key role in developing go-to-market strategies, identifying and closing strategic deals, responding to customer RFIs/RFPs, and driving cross-Keywords business opportunities — using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords.

Business Development & Strategy

• Develop and execute GTM strategies to drive adoption of new product features.
• Build and execute strategic deals and partnerships to accelerate our Specialized Services adoption and revenue growth.
• Represent the Player Engagement team as the primary point of contact for cross Keywords Studios business opportunities with a focus on T&S, Monetization, and VIP.
• Receive & Respond to customer RFI / RFP’s.
• Use existing networks within the games industry to open doors and create net new opportunities for Keywords with a focus on Introducing Player Engagement Services and expanding to other Keywords divisions.

Analytics

• Provide weekly, monthly, and quarterly business reviews on the cross-KWS opportunity pipeline and progress.

Communication

• Work closely with internal teams to drive alignment on business objectives and client initiatives.
• Present proposals, negotiate deals, and communicate complex commercial opportunities effectively.
• Promote a culture of accountability, collaboration, and customer obsession.

Requirements

• 5–7 years of business development experience in Trust & Safety, Monetization, or VIP Concierge services within the video game industry.
• Proven experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP).
• Track record negotiating and executing complex deals in excess of $5M.
• Strong critical thinking, commercial creativity, and process-driven execution.
• Data-driven mentality and ability to work through ambiguity.
• High attention to detail and ability to perform under pressure and deadlines.
• Excellent written and verbal communication skills.
• Self-motivated and able to thrive in a remote working environment.
• Willingness to travel as required.

What We Offer

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.

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