We're looking for a Customer Support Engineer to join our team. As a Customer Support Engineer, you will work directly with the Game Developer teams and help them solve technical challenges. You will resolve issues involving project implementation, code error diagnosis, debugging, validation, and root cause analysis for the products/platforms assigned.

What you'll do

• Work directly with the Game Developer teams and help them solve technical challenges
• Resolve issues involving project implementation, code error diagnosis, debugging, validation, and root cause analysis for the products/platforms assigned

What you need

• Have experience of minimum 3 years working with customers
• Empathy for the customer experience
• Balance varying levels of priority and urgency